Privacy Policy

Rest assured - YOUR privacy is our number one priority.

Unison Credit Union is required by federal law to disclose how we collect, share, and protect your personal information. You have the right to limit some sharing, but not all. To better understand how we use your information, please carefully review our Privacy, Digital Privacy, and Biometric policies below to understand what information we use and share. 

Privacy Policy

Accurate as of March 2017 

Review our Privacy Policy, which you can view and download online or request a copy by phone. 

FACTS

What does Unison Credit Union do with your personal information? 
Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

   • Social Security number and income
   • account balances and transaction history
   • credit history and payment history

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below we list the reasons financial companies can share their members’ personal information, the reasons Unison Credit Union chooses to share and whether you can limit this sharing.

Reasons we can share your personal informationDoes Unison Credit Union share?Can you limit this sharing?

For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus

Yes

No

For our marketing purposes to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes information about your creditworthiness

No

We don’t share

For affiliates or non-affiliates to market to you

No

We don’t share

Questions?

Call 920.766.6000, toll-free at 1.888.878.8806

Who we are 

Who is providing this notice?

Unison Credit Union

How does Unison Credit Union protect my personal information?

We collect your personal information when you
• open an account or apply for a loan
• pay your bills or use your credit or debit card
• make deposits or withdrawals from your account
We also collect your personal information from others, including credit bureaus or other companies

Why can’t I limit all sharing?

Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes – information about your creditworthiness
• affiliates from using your information to market to you
• sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions 

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.
• Unison Credit Union has no affiliates

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.
• Unison Credit Union does not share with non-affiliates so they can market to you.

Joint marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.
• Our joint marketing partners include insurance providers.

Other important information

If you have questions about this policy, call us toll-free at 1.888.878.8806; write to us at Unison Credit Union, P.O. Box 260; Kaukauna, WI 54130-0260; or email us at memberservice@unisoncu.org.

Digital Privacy Policy

Accurate as of August 2023

Data that may be shared with other companies or organizations include: 

App info and performance. Crash logs, diagnostics, and other app performance data are shared for analytics. 

Files and documents. Data collected may include files and documents for optional app functionality. 

Device or other IDs may be collected for app functionality. 

Data is encrypted in transit.  Your data is transferred over a secure connection.

Data can’t be deleted.  The developer doesn’t provide a way for you to request that your data be deleted. 

No data is shared with unaffiliated third parties.  For more information on Unison’s privacy policies, review this entire page. 

Biometric Policy & Consent

Accurate as of June 06, 2023

Review our Biometric Policy & Consent, which you can view and download online or request a copy by phone. 

BIOMETRIC INFORMATION CONSENT

Scope and Overview
This policy outlines how Unison Credit Union, its vendors, and/or the licensor of the Unison Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.

Biometric Data Defined
As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

Disclosure and Authorization Policy
To the extent that Unison Credit Union, its vendors, and/or the licensor of the Unison Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, Unison Credit Union must first:

Inform each consumer that Unison Credit Union, its vendors, and/or the licensor of the Unison Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the Unison Credit Union is providing such biometric data to its vendors and the licensor of the Unison Credit Union’s consumer verification software;

Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and

Receive consent by the consumer authorizing Unison Credit Union, its vendors, and/or Unison Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the Unison Credit Union, and for Unison Credit Union to provide such biometric data to its vendors and the licensor of the Unison Credit Union’s consumer verification software.

Unison Credit Union, its vendors, and/or the licensor of the Unison Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the Unison Credit Union’s vendors and the licensor of the Unison Credit Union’s consumer verification software may be paid for products or services used by Unison Credit Union that utilize such biometric data.

This policy is intended to comply with all federal, state, and local laws.

Purpose for the Collection of Biometric Data
Unison Credit Union, its vendors, and/or the licensor of Unison Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.

Disclosure
Unison Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the Unison Credit Union’s consumer verification software providing products and services using biometric data without/unless:

First obtaining consumer consent to such disclosure or dissemination;
The disclosed data completes a financial transaction requested or authorized by the consumer;

Disclosure is required by law or ordinance; or

Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

Security
Unison Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which Unison Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.

Retention
Unison Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of Unison Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:

The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;

Request of consumer to destroy the biometric data; or

Within 30 days of consumer’s provisioning of biometric data.

Contact Information
If you have any questions about our use, storage, or security of your biometric data you can contact us at: memberservice@unisoncu.org.

Biometric Information Consumer Consent 

As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by Unison Credit Union, its vendors, and/or the licensor of the Unison Credit Union’s consumer verification software. I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the Unison Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.

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